Birmingham Children's Hospital Feedback App

Did you receive great care?

Tell us

We are constantly working to make your experience at our hospital great and your feedback helps us understand what we are getting right and which areas we need to improve.

To make things as easy as possible we offer you a number of ways to tell us what you think. One of these is our feedback app, but if you’ve not downloaded our app yet, you can tell us what you think by leaving your feedback below.

If you would like to be notified about our response, please enter your email address below.

Mobile phone app - Birmingham children's Hospital Feedback - Choose a location - Scan a QR code - Select a ward - Or give some general feedback - Rate hospital

Download our new Feedback app.

Android App on Google play BlackBerry App World iPhone App Store

pr week awardsIt’s now easier than ever before to give feedback about your experience at Birmingham Children's Hospital, thanks to our award winning mobile phone app.


The free app revolutionises the way we can receive and respond to feedback and is the first of its type in the NHS.


It has been designed to make it quicker and easier to send your thoughts and comments directly to the ward or area you have visited with the simple click of a button. It could be about a good experience you've had or something that you think we could improve.

Public Service Awards winner

You may be waiting in Outpatients when you leave a comment, or you might be an inpatient sending your third or fourth comment. You might even be at home just after being discharged - the app gives the flexibility to feedback at any time.


The message goes directly to the manager in charge so it can be addressed straight away, and as part of our commitment to openness and transparency, we publish the feedback and our responses here on our website in real-time* for other patients, families and visitors to read too.


*To protect patient confidentiality, feedback received out of office hours is stored until the next working day to ensure that personal details aren't shared online in error.

Let us know how we're doing and if there's anything we can do to improve the care you or your child is receiving.

Our new app, Birmingham Children’s Feedback, allows you to rate and comment on all aspects of the service you receive in our hospital.

Our services

Latest BCH feedback

  • Message
    Ward 7 (Medical)
    Thu 10 Aug 2017 2:53pm

    The best ward in the hospital by far my daughter comes here all the time with different complex needs and ward 7 is the greatest the staff makes it feel like a home from home and make you forget your in a hospital as the ward doesn't look the best

    Reply
    Mon 14 Aug 2017 1:21pm

    Thank you for taking the time to leave some feedback. I am pleased to hear that the staff are friendly and welcoming and make you feel at ease during your stay.
    H Shaw Roberts, Ward Sister

  • Message
    Ward 7 (Medical)
    Thu 10 Aug 2017 2:47pm

    Ward 7 is the best ward in the hospital because the staff are very funny and entertaining my friend said if she had to come to hospital she would want to stay on ward 7 cause she thinks it's fun and wouldn't be scared to come hospital

    Reply
    Mon 14 Aug 2017 1:19pm

    Thank you for taking the time to leave some feedback. I am pleased to hear that the staff are friendly and welcoming, We strive to make your stay in hospital a positive experience.
    H Shaw Roberts, Ward Sister

  • Message
    Ward 7 (Medical)
    Thu 10 Aug 2017 2:40pm

    I like it because of the starlight TV. The nurse's are very kind and friendly. They speak to us very kind. I like the ward 7 because i have a nice bed and it can move. It is quite noisy but I still like it

    Reply
    Mon 14 Aug 2017 1:15pm

    Thank you for taking the time to leave some feedback. I am happy to hear you that had a positive experience whilst on ward 7. All the staff strive to be kind and friendly and make your stay in hospital as comfortable as possible.
    H Shaw Roberts, Ward Sister

  • Message
    Ward 7 (Medical)
    Thu 10 Aug 2017 2:30pm

    It's nice and has got plenty of room

    Reply
    Mon 14 Aug 2017 1:13pm

    Thank you for taking the time to leave some feedback. I am glad to see you had a positive experience whilst in hospital.
    H Shaw Roberts, Ward Sister

  • Message
    Ward 7 (Medical)
    Thu 10 Aug 2017 2:18pm

    It is a nice ward with friendly staff and they are very kind and they are not going they make your stay fun they also ask if I want anything and they do there job properly

    Reply
    Mon 14 Aug 2017 1:11pm

    Thank you for taking the time to leave some feedback. I am glad you had a positive experience and the staff were nice and friendly.
    H. Shaw Roberts, Ward Sister

Vist our Fundraising website