Birmingham Children's Hospital Feedback App

Did you receive great care?

Tell us

We are constantly working to make your experience at our hospital great and your feedback helps us understand what we are getting right and which areas we need to improve.

To make things as easy as possible we offer you a number of ways to tell us what you think. One of these is our feedback app, but if you’ve not downloaded our app yet, you can tell us what you think by leaving your feedback below.

If you would like to be notified about our response, please enter your email address below.

Mobile phone app - Birmingham children's Hospital Feedback - Choose a location - Scan a QR code - Select a ward - Or give some general feedback - Rate hospital

Download our new Feedback app.

Android App on Google play BlackBerry App World iPhone App Store

pr week awardsIt’s now easier than ever before to give feedback about your experience at Birmingham Children's Hospital, thanks to our award winning mobile phone app.

The free app revolutionises the way we can receive and respond to feedback and is the first of its type in the NHS.

It has been designed to make it quicker and easier to send your thoughts and comments directly to the ward or area you have visited with the simple click of a button. It could be about a good experience you've had or something that you think we could improve.

Public Service Awards winner

You may be waiting in Outpatients when you leave a comment, or you might be an inpatient sending your third or fourth comment. You might even be at home just after being discharged - the app gives the flexibility to feedback at any time.

The message goes directly to the manager in charge so it can be addressed straight away, and as part of our commitment to openness and transparency, we publish the feedback and our responses here on our website in real-time* for other patients, families and visitors to read too.

*To protect patient confidentiality, feedback received out of office hours is stored until the next working day to ensure that personal details aren't shared online in error.

Let us know how we're doing and if there's anything we can do to improve the care you or your child is receiving.

Our new app, Birmingham Children’s Feedback, allows you to rate and comment on all aspects of the service you receive in our hospital.

Our services

Latest BCH feedback

  • Message
    General comment
    Thu 28 Jul 2016 1:44pm

    I can't thank all the staff on ward 8 enough for the care my son has received after his kidney and liver transplant. I would recommend this ward and hospital to everyone

  • Message
    Ward 8 (Liver and small bowel)
    Thu 28 Jul 2016 12:38pm

    It would take a long time to fully express how grateful we are for the care and attention we've received. Aside from all of the professional medical treatment we have felt looked after and cared for on an emotional level. This ward is so much more than just people doing their jobs well, it is a place where people can be seen at their very best. The staff cannot be praised highly enough for the way they look after everyone, including parents and family members. At what has been such a difficult time for us, full of anxiety and pain, they've kept us going and always, always made us feel like they were not just dedicated to their jobs, but to our well being in general.

  • Message
    Haemophilia Unit
    Mon 25 Jul 2016 8:31pm

    Yes again amazing care from the haemophilia nurses. Always professional and efficient. Thank you

  • Message
    General comment
    Mon 25 Jul 2016 4:48pm

    Testing by DLS please ignore. (2)

  • Message
    General comment
    Mon 25 Jul 2016 4:40pm

    Testing by DLS please ignore

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