When a child or young person is poorly and needs to come into Birmingham Children’s Hospital for treatment, this can be one of the most stressful and testing times for their family and friends. Having people around who can offer support, read stories for children, show new families around or give them directions to places to go and eat, can make all the difference to the experience those families receive.
That’s why volunteers are so important to us.
- The mum and dad who need to take and break and go and get a coffee rely on the volunteer to keep their child company for half-an-hour.
- The member of staff who needs to concentrate on providing clinical care can rely upon the volunteer to play with groups of children in the play area on the ward.
- The young child who has had a serious operation can smile for the first time because a volunteer has taken a moment to tell a joke or pull a funny face.
People from all walks of life come forward wanting to volunteer in our hospital, often with different motivations – you may have seen a loved one cared for in the hospital; you may have relied on our care when you were young; or you may just want to give something back to your community and think helping out in the hospital is a really worthwhile thing to do.
Equally, you may want to do a range of different things, whether that’s meeting and greeting families coming into the hospital or onto the ward, taking part in play activities or helping out in one of our offices. Whatever you wish to do there are plenty of roles to step into.
Volunteering is about forming a relationship with the hospital, and we ask that volunteers give a minimum of 2 hours a week for at least 6 months (although some volunteers have been with us for 20 years!).
In return, all volunteers are provided with a uniform, public transport travel expenses, training and a written reference, and we produce a newsletter and arrange social events so our volunteers can feel part of life at the hospital.
If you are interested in finding out more, please contact us by telephone (0121 333 8577)
You can also use the links on the left to find out more about our different volunteer roles.
Application for volunteering is a three step process
Step 1 - complete the suitability questionnaire by 6 April
Our questionaire determines if you are suitable candidate for volunteering. By completing the questionnaire you will be entered into the selection process and 100 applicants will be chosen at random to be invited to attend our information event on Thursday 24 April.
We will contact you by the 11 April to let you know if you have been chosen to attend the information day
Step 2 - attend the information day on 24 April
Come along and find out everything you need to know about volunteering and take away an application pack to return to us.
Step 3 - complete the application form
This is your opportunity to tell us more about yourself and the types of roles you would be interested in. You will also need to provide full contact details of two referees, either personal or professional.
Step 4 - interviews, CRB checks and occupational health
Once you have completed the application we will take out your references and invite you to come in for an informal interview so we can find out more about you and match your skills and experience with our available roles.
We will help you to complete a criminal record check (DBS) and occupational health assessment.
Step 5 - induction training
Before you start volunteering with us you need to complete a training prgramme to ensure both you and our patients are kept safe at all times. You will then be ready to start volunteering!
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