Volunteer role - Play volunteer

Department: ward areas
Key contact: various – depending on the ward
Purpose: to provide basic normalising play activities for patients and their siblings on the wards, working closely with Play Specialists to ensure the highest standards of care are provided.
Time commitment: minimum of one two-hour session per week for six months. Hours are Monday to Sunday, 9am-4pm
BCH values: trust, commitment, compassion, courage, respect

Key tasks

  • To supervise, instruct, encourage and interact with patients/siblings as they participate in play
  • Consider age, sex, physical abilities and cultural needs of patients and siblings when preparing and running activities
  • Collect appropriate equipment for your activities from the Play Centre
  • Announce your arrival when visiting wards, and run appropriate activities, either at the bedside (1:1 basis) or in the play room (small groups)
  • Help maintain a clean and safe environment in which children can play
  • Tidy equipment away after each session and return items to the Play Centre
  • Check and maintain play equipment, both in the play centre (volunteer cupboard) and in clinical areas, especially ward play rooms
  • Ensuring the volunteer cupboard in the Play Department is clean, tidy and stocked with an appropriate variety of toys and activities
  • Alert supervisory staff to areas of concern
  • Welcome any patients/visitors to the play room
  • Keep all information given or discussed within the hospital confidential
  • Attend relevant training sessions provided by the Specialist Play Service
  • Demonstrate the BCH values in actions and behaviours

Desired skills and experience

  • Experience of arranging/running play activities with children and young people
  • Listening skills
  • Caring and tactful
  • Emotionally mature
  • Reliable and trustworthy
  • Understanding of, or ability to learn, personal and professional boundaries

Benefits to the volunteer

  • Opportunity to volunteer in the best children’s hospital in the country
  • Improve the experience of patients and their families
  • Experience a professional environment
  • Gain skills and practical experience with children and young people
  • Opportunity to attend social events and be recognised for your contribution

We will provide

  • Induction into the hospital and your ward/department
  • Ongoing support from a named member of staff
  • Additional training as required for your role
  • Reimbursement of your travel expenses (on production of receipts)
  • Reimbursement of equipment purchases, with prior consent
  • Reimbursement of a meal and drink if you complete more than 4½ hours
  • A written reference upon the completion of 50 hours of volunteering

Our services

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