Outpatients

This is where you come to get a medical problem – or suspected problem – checked out by a doctor.

You might also come here if you have already been in hospital and gone home, but need to be seen by a doctor to make sure you are recovering well.

When you arrive at Outpatients - which is clearly signposted to the right of the main hospital entrance - you will go up to one of the receptionists and give your name.

You will be given a ticket and asked to take a seat so you can wait for the doctor.

When your name is called out, you will go with your parents, or other grown-up, into a separate room to see the doctor.

The doctor may ask you questions about how you are feeling and do some tests to help find out what may be wrong with you.

If you have gone to Outpatients after having had treatment at the hospital, the doctor will check to see how your recovery is going.

The department is a very big room with high, stained-glass windows and brightly-coloured walls.

There are comfy seats in the waiting area, as well as toys such as a giant caterpillar you can crawl through.

If you get hungry or thirsty while you are waiting, there is a coffee shop where you can buy snacks and drinks.

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